Ping Test Start

Click Start to test the quality of the internet connection to our server. Leave the test running for a few minutes for the most accurate results.

Ideally you should see ping times under 250ms and jitter under 50ms, and zero packet loss.

Note that we use Janus Gateway, which may introduce its own latency and jitter.

Troubleshooting tips:

• If using wifi, try moving closer to your wifi router
• Make sure that nobody is downloading or uploading large files, or watching movies using the internet connection
• Try disabling and enabling wifi on your computer
• Try turning your router off and on again
• Try rebooting your computer
• For users in China or UAE we recommend using a VPN for best performance